ZA
Zulfah A
1 reviews | Active since Sept 2015
02 Jan 2016, 15:55
Billing customer after rejection of application
My application for an iPhone 6 was rejected but Telkom still billed me for two months. After this issue was resolved and I got reimbursed as well as the contract being cancelled, Telkom bills me the entire cost of the phone!! The bank had to step in to reverse the debit order, but then today Telkom bills me again for the full cost of the phone! I was in contact with the Telkom consultant at the iStore when they billed me for the full cost of the phone in December and yet Telkom is still billing me. Telkom please destroy my banking details and fire your *********** staff!
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Replies (1)Telkom's replyOfficial
02 Jan 2016, 16:56Hello AngryZee,
Thank you for making contact with us.
Please note that your query has been sent to our Billing Team for further assistance.
Your reference number is SM182920.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please note that your query has been sent to our Billing Team for further assistance.
Your reference number is SM182920.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Telkom's reply02 Jan 2016, 16:56
Official
Hello AngryZee,
Thank you for making contact with us.
Please note that your query has been sent to our Billing Team for further assistance.
Your reference number is SM182920.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please note that your query has been sent to our Billing Team for further assistance.
Your reference number is SM182920.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
