CM
Celiwe M

1 reviews | Active since Aug 2017

14 Aug 2017, 12:46

Billing continues after services were cancelled 2 months ago

<p>Cancellations forms were submitted on the 15th of June 2017 but till today, I'm being billed for ADSL services because your non-existing cancellation department is still cancelling my package. What makes matters worse, the cancellation is reflecting from your technical department as my line was suspended yet your billing department continues to bill me.</p> <p> </p> <p>Your escallation department is not effective as my mails have not been responded to till this day!<br />Your supervisors and managers are in meetings when requested to speak to. Really?! All of them?!</p> <p> </p> <p>Despicable service from Telkom!!!</p>

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