Billing continues after Cancellation

I cancelled my account at the beginning of January, received confirmation that it would go off on 31 January 2018 and billing would stop both by email and phone call

You then cut off my access on 8 January and I had not internet or phone access from that point on despite multiple complaints and attempts to rectify this situation. Now you have the audacity to send me a bill for the month of February of the full amount for my internet package.

Your company is the most *********** unacceptably apathetic group of people I could ever imagine. You do not deserve to be a money making business in a capitalist country and the fact that you've continued on this long is ridiculous.

I will NOT be paying this bill and you need to write it off immediately.

If you need to contact me do so by email or CELLULAR phone since you have cut off my landline for the past 2 months.

Well done telkom. The only positive thing I can say is that you are predictably terrible in every way and I have never once had a service delivered on time as promised by you.

I should know better and will not deal with you in future.

Dr Megan Michaux