Billing Complaint not resolved no feedback

<p>Where do I begin?</p> <p> </p> <p><br />I had a adsl line and a telephone line from Telkom, I was retrenched in June 2016 and I phoned in to cancel my service because of affordability, they said I need to send them a cancellation form with my id to be cancelled, done that in june, got confirmation that it they received the cancellation form and id, and that they will escalate it to the cancellation dept. I have followed up weekly spoke to several people at Telkom and everytime I phone in they telling me that it will be cancelled, they just got a backlog of work and they will not charge me for any services.</p> <p><br />This week I received a few smses from Telkom, to say that they have handed me over to the Credit Bureau.I have all the proof that i have followed up several times and references and emails as well from management,</p> <p>I will not be liable for any amount payable to telkom because i have done all the requirements to cancell my service and they havent done their work, telkom is really loosing their touch with customer service.</p> <p> </p> <p>Keep up the bad service, i promise telkom that you will loose alot of business, and you will close your doors one of these days.</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>