Billing/Charges for a device i no longer have!!!

I have called, emailed, used the social media on Facebook messenger. I have asked politely, shouted and begged for help. I have been contacted by call centres, social media and Vernon the manager of Pavilion branch. However the answer I also get is the same...I must wait as the finance department will be in contact with me!!!!<br> <br> I am still waiting for them to contact me! When I go into the store and speak to Vernon....Im told same thing finance department will contact you!!!!! Still not happening!!!<br> <br> I am over this and now to add insult to injury I must now run after Telkom once again!!<br> <br> I AM TIRED OF THE LAME EXCUSES AND THE NON COMMUNICATION FROM THESE PEOPLE!!!!! YOU GUYS SUCK!!!