RP
Rogers P
1 reviews | Active since Sept 2015
27 Sept 2015, 11:51
Billing/call limit
Telkom decided to automatically increase my call limit which I had set to 0 by an additional R200 I was not even informed of the change and only noticed it in my billing. As a new customer to telkom mobile and part of the youth of South Africa I expect to be refunded whatever I did not authorise please
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Replies (1)
Telkom's replyOfficial
29 Sept 2015, 07:39Hello Rogers.palamatta,
Thank you for bringing this matter to our attention.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your social media reference number is SM150198.
Regards,
Joshua
Telkom Social Media Team
Thank you for bringing this matter to our attention.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your social media reference number is SM150198.
Regards,
Joshua
Telkom Social Media Team
Best regards,
Telkom's reply29 Sept 2015, 07:39
Official
Hello Rogers.palamatta,
Thank you for bringing this matter to our attention.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your social media reference number is SM150198.
Regards,
Joshua
Telkom Social Media Team
Thank you for bringing this matter to our attention.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your social media reference number is SM150198.
Regards,
Joshua
Telkom Social Media Team
Best regards,