NM
Nazima M
1 reviews | Active since Jul 2024
29 Jul 2024, 13:18
Billing
Telkom customer services it sucks, every time when you call them or requesting a callback from them they don't bother calling you back. It worse even you call them they will tell you you call or choose the incorrect loop number and they will give you the number that you must call direct but still the number it will say is not available at the moment.
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Nazima M's updateReviewer Update
01 Aug 2024, 10:40I have still not been assisted I was debited , My contract got suspended on the 22.07.2024 I was debited the full amount on the 25.07.2024 n till today its still out of service this is *** & when you contacts them at the call centre you are been advised that you will need to call a different line as I called the FIBRE line .it is now the 01.08.2024 n services still not back up .My question is will I be given back my data n airtime for the days that I have not been using it.No1 has tried calling me back at all this is utter nonsense n its disappointing
NM
Nazima M's update01 Aug 2024, 10:40
Reviewer Update
I have still not been assisted I was debited , My contract got suspended on the 22.07.2024 I was debited the full amount on the 25.07.2024 n till today its still out of service this is *** & when you contacts them at the call centre you are been advised that you will need to call a different line as I called the FIBRE line .it is now the 01.08.2024 n services still not back up .My question is will I be given back my data n airtime for the days that I have not been using it.No1 has tried calling me back at all this is utter nonsense n its disappointing