billing

I took a fiber with Open serve in June, and they have advise me that is a month to month contract and pay as you go. I have 1 month free of which it was done. I have paid them 3 months and stop, now Telkom said I am owing , R1200 I have disputed the amount and what they said, and no joy.

I have been listed for something that I do not have. They di not have my name, email, account and anything. I called them many time no luck, went to TELKOM protea glen mall, they cannot check Fiber account or access my details.

I receive a call 3 days back for R1400 , I paid and ask then to cancel the contract that its under my name but no joy as I was told to contact telkm and ask them to cancel

I ask hw can I cancel with Telkom as I did not sign or agree anything with Telkom. I went to the mall 2 times for help no luck, call you many time no luck , send an email to collection no luck, what must I do.

I paid and now the account is R1770 why as they cannot see what I have paid.

I will like this Telkom account to be cancelled on my name and out of my credit profile ASAP. I will escalate this to Onsbundmen as you do not know what you are doing there. Angry client.