Billing and Service

Wow..... after a year of 'then I have wifi... then I don't', in the year, (I actually did not even have a line for solid 2,5 months due to line being out, then they gave me someone else line for two days), I eventually gave up and cancelled my line (or so I thought). I did this in FEBRUARY 2017 IN THE STORE and they continued to bill me until July!!!! I went in sooooooo many times, even had their staff fax the documents to their cancelation department, TWICE and still they carried on billing me every month.

Their staff are totally ***********, I was not told that I have to cancel my Mweb subscription BEFORE I can cancel my telkom line..... this after I had been into the store, speaking to staff in February, AND them faxing the cancellation... not only in February but a month later again....unbelievable.

I am so angry that they managed to appropriate money from me without having the use of their miserable service. ****************.