1 reviews | Active since Apr 2018
Billing and Refund
After logging a fault more than a month ago, I still have no feedback or idea as to when my fault will be resolved. Telkom still owes me R1000 due to incorrect billing. Each time when I follow up, they still stand by the original status where my query is still being investigated.
Good Day
Thank you for allowing us the opportunity to assist further on your query.
An agent will assigned to further investigate this query. Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Good Day
Thank you for allowing us the opportunity to assist further on your query.
An agent will assigned to further investigate this query. Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,