Billing and line faults

<p>I have ADSL line with telkom. In December 2016 I have fault of almost three weeks that was resolved. I had paid the December bill as I have month to month arrangement. In essence I paid for a service that I did not get. Fast forward to March 2017, have same issue with the line. Worse is I dont have ADSL, landline not working and I paid the bill that I am not getting service. I have called numerous time and the earliest that technician can be dispatched to us is 31.03.17. Telkom is this the service that we pay for. I am stuck between rock and hard place, if we had other telecommunication supplier in my area, I would have changed long time ago.</p>