Billing and Data consumption

<p>Hi,</p> <p> </p> <p>I have 2 contracts with Telkom 1. for a cellphone at the amount of R249.00 and the WI-Fi 10g + 5g monthly on R149.00. it happened that for some reasons my payment was late at end of June, the debit was reversed erreonously. i only made it on the 8th of july, depositing outside the bank and the ATM rejected the other R100 note i had so in all I managed to make an amount of R330.00 instead of R399.00 which is the normal debit order. at 25 July I was debited the amount of R668.94 and R8.50. I do not know the reasons for these monies and when i went to one of Telkoms outlet, they were offline first and then could not assist me as it was on a weekend. i also learned that Nu debt collection management was instructed by telkom to debit my account for the amount of R998.94. i would like to know what is my contract amount? and why these amounts which i have never signed for are being collected from my account is there another way out of this contract?? i am also not happy with the Wi-fi, if they could assist with itemised billing on this the breakdown of the usage at least as it does not last. today to speak is the 7th im out of bundles to speak. by the way while i did not pay at end June my services were cut off but so much monies were collected. Are you smartly enriching yourselves by digging deep into our pockets, i feel i have entirely ****** myself with this service provider until proven otherwise.</p> <p> </p> <p>i need to know what i am paying according to my contract. and certainly why the increment and double payments not even made aware of.</p> <p>i am beyond sick please offer me a way out.</p>