Billing and Customer Service

I'm really growing impatient with Telkom, on the 10th of August I called their customer care number to load data bundles, I spoke to the guy by name Livia Muleka, I asked him to load 2gig of data which is R139.<br> <br> In few seconds he said data has been loaded as it reflect on his side everything was fine I dropped the call and carried on with what I was doing, 2 hours later still no data, as it was my 1st time requesting Telkom to load more data to my contract I thought maybe it takes time, until I decided they must be something wrong.<br> <br> That when I realised they have loaded on the wrong number, the guy said but we did confirm the number, that when I told him it not possible as I didn't know my number of heart the only thing we agreed on was he asked me should he load the data on the number that I'm calling from, which my answer was yes. \Please pull the recording if you may"<br> <br> He said the department that can help with withdrawing the data all of them are OFF because it a holiday"