Billing and Contract issues

<p>Last year I took out a contract for fibre with Telkom and in the contract they stated I would only pay R699 for a 10 Meg line 100G data, however when my first bill came I was charged R1,854 I then phoned Telkom asking why is it so high, they told me because I was on the 10 Meg uncapped data package, I did not sign such contract, so Telkom moved me to the correct package and ajusted my account, the problem is then I started to get billed R848 +- and I asked them why, the answere they give me is thats how much the 10Meg 100G package costs, I then logged a dispute gainst this because this was never agreed to the contract I signed was for R699 per months, I still see they have not fixed this issue, dispute ref number ********** 4</p>