jK
jacques K
1 reviews | Active since Apr 2015
04 Feb 2016, 14:44
Billing and cancelation
I have canceled my contract as i dont want to upgrade. So we got a new invoice stating we owe 2166.78. my contract has still not been stoped. phoned the call center and no response . i would like a manager to contact me and tell me what is going on as i will not pay a cent. my last payment was december and now i get new invoices.<br> <br> acc nr ***<br> tel nr ***<br> <br> Hope now i wil get someone to attend to my problem.
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Replies (1)Telkom's replyOfficial
04 Feb 2016, 15:25Hello pomprewolver,
Apologies for the delay and inconvenience caused. Our consultants will urgently attend and be in touch.
Your reference remains SM101886
Regards,
Moenieb.
Telkom Social Media Team.
Apologies for the delay and inconvenience caused. Our consultants will urgently attend and be in touch.
Your reference remains SM101886
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply04 Feb 2016, 15:25
Official
Hello pomprewolver,
Apologies for the delay and inconvenience caused. Our consultants will urgently attend and be in touch.
Your reference remains SM101886
Regards,
Moenieb.
Telkom Social Media Team.
Apologies for the delay and inconvenience caused. Our consultants will urgently attend and be in touch.
Your reference remains SM101886
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
