Billing and account wrong and no reply

Good Day.<br> <br> Please see the below email dates to understand my frustrations.<br> <br> On Thursday, January 08, 2015 3:41 PM, I app**** for a phone of R89p/m and I had a call from one of your consultants of which the conversations never ended as I was put on hold and the phone cut, I ever received a call since then.<br> <br> Yesterday 26/01/2014 I went to a Telkom store to query my application they could not pick it up and I had to do another application in store where the phone was now R99p/m. My complain is now why do I have to pay R99 per month whereas initially when I app**** the phone was R89 per month? I just think it's not fair.<br> <br> I want to pay R89p/m as that was of initial application on line and no one ever finalized the application.<br> <br> I have email as proof of application<br>