KH
Kyle Hoffmann-Barrett

1 reviews | Active since May 2015

26 May 2015, 09:23

Billing after cancellation period

Hi Telkom,<br> <br> This is fairly simple:<br> I cancelled my line a few months back. It was confirmed as cancelled.<br> Today I got a message saying I was over R 1 000 in arrears and you had suspended my line.<br> exADSL customer here. Tried calling in but I get no answer.<br> <br> This is very poor service.

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Replies (1)
Telkom
Telkom's reply26 May 2015, 12:02
Official
Hello vacuum,

Thank you for making contact with us.

Be assured your query is now with our Billing Team for further assistance and feedback will follow.

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We do apologise for any inconvenience caused.

Regards,
Didi Guma
Telkom Social Media Team
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