******** Billing After Cancellation

I am writing to lodge a formal complaint regarding the continued issuance of invoices and payment demands after the lawful cancellation of my Telkom contract.

I cancelled my contract in February 2026 and received a cancellation notice from Telkom confirming same. A copy of the said notice is attached for your ease of reference.

Despite this cancellation:

1. I continue to receive monthly invoices from Telkom; 2. I continue to receive SMS notifications for alleged missed payments; 3. My numerous telephone calls to your Billing Department to rectify this error have been unsuccessful and the invoices persist.

This conduct amounts to harassment and ******** billing.