Billing after 5 cancellation requests!

I wanted to cancell my fixed line , the consultant at eastgate gave me a form to fill in which i was instructed to fax /e mail to cancellation requests (Service Cancellation )<br> <br> After trying 5 times and receiving 5 responses , all i got was an automated response saying , \ . A service consultant will contact you within 48 to 72 business hours to verify the information provided and/or confirm cancellation/retention options available.\"<br> <br> No one ever called me back, this month they have the audacity to bill me . The line had no dialing tone any and when a service man called me , i told him that i want it cancelled. He said he will do it<br> <br> Where from!! to think i have shares in this comapny with very poor lackadaisical attitude , this is bordering on fruad. They know i want to cancell but delay getting back to me and Bill me!<br> <br> I even sent a message on their website , to no avail<br> <br> Shame on you Telkom , no wounder why your share price is what it is"