GS
Grace S

1 reviews | Active since Jan 2012

08 Apr 2016, 16:18

Billing, Accounts, Bad Service and Damage Product

Good after, it's been 4 months since I've been waiting for feedback from Telkom Northgate and The Manager to call me. I have been trying to call them but number does not get through. When you call the centre management of Northgate asking for Telkom's number they tell you that telkom said the do not receive calls we should call the call center. Have done this so many times with not joy from both call centre and telkom. Have been very nice and patient with telkom its height time before get fired and jobs being given to those that want to work. How does it take 4 months to sort out an issue. I'm haven been debited for 4 months for products that do not work and for things I didn't sign for. I'm an exposing you to Sunday times this weekend have been to patient for too long my money is going into the bin and someone is committing ***** in front of my times. Please get your acts together and call me today tired of your stories of we're busy with your queries for 4 months. Have expose you on Twitter and Facebook my next move is Tv and radio

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Replies (1)
Telkom
Telkom's reply08 Apr 2016, 19:11
Official
Hello grace19,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.

Your ***

Apologies for the inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team