1 reviews | Active since Feb 2018
Billing & accounts
I am a pensioner I had indicated to the Cape gate branch that I only receive my Pension on the 20th every month I had clearly stated that my debits orders can only be debited form my account on the 20th ,due to the communication problem the cape gate ( Telkom branch ) debited me in on the 20th of January which was a Saturday due to the nature of that day and not receiving my pension I was penalized for that day . This isnt the first time they have told them . It seems to me they are either are clueless or they have a no care attitude .
Good Day
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Tumelo
Best regards,
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,