GF
Geraldine F

1 reviews | Active since Feb 2015

06 Jun 2016, 09:44

Billing/Account queries

<p>I have contacted Telkom NUMEROUS times regarding descripencies with their billing on my account but to this day NO ONE has followed up on my issues. Monies paid and debited from my account just do no appear of my statement and the call centre agents are more dumbfounded than ever.</p> <p>I can not wait to have this contract expiry so that I can terminate ALL dealings with Telkom ************</p>

0
Replies (4)
Telkom
Telkom's reply06 Jun 2016, 12:59
Official

Good day GPEFILLIS

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

GF
Geraldine F's update13 Jun 2016, 09:52
Reviewer Update

So it's 13th June 2016 @ 11:52 am and NO RESPONSE from Telkom

No calls or email contact

Epic distater...

GF
Geraldine F's update20 Jun 2016, 07:35
Reviewer Update

And its the morning of the 20th June 2016..... No response

GF
Geraldine F's update24 Jun 2016, 14:24
Reviewer Update

After a 20 min call yesterday.... Still NO FEEDBACK!

I will be making my way to a TElkom Store and Cancel this contract WITH IMMEDIATE effect :(