1 reviews | Active since Feb 2018
Billing account
hi there I am so dissatisfied with Telkom/8ta I purchased a contract for 189 a month now I see I have an account for 500 rand no one told me I am being charged for what I do I am suppose to get free minutes and data now I am being charged I am so annoyed not once was I told in the phone call that I will have to pay for my call data sms extra extra. how do you do this without informing a person now I must pay 700 rand which I don't have.
Good Day
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Tumelo
Best regards,
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,