AW
Andrea W
1 reviews | Active since Jan 2015
20 Jul 2017, 23:13
Billing
<p>I have a Telkom account...adsl account. The services I pay for are all fixed prices. I know I paid about 170/180 short in previous month. My usual total bill is around 550. My bill now is over R1000. Why on earth is it so high? The previous month also. My account is on fixed amounts. You are charging me double. </p>
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Replies (2)
Telkom's replyOfficial
23 Jul 2017, 08:46Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's reply23 Jul 2017, 08:46
Official
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
AW
Andrea W's updateReviewer Update
23 Jul 2017, 13:17It shows that Telkom rep**** privately and I must be logged in to see response. I am logged in, but I still can t see the response. I want answers from Telkom as to why my bill is double and I paid! You are overcharging me.
AW
Andrea W's update23 Jul 2017, 13:17
Reviewer Update
It shows that Telkom rep**** privately and I must be logged in to see response. I am logged in, but I still can t see the response. I want answers from Telkom as to why my bill is double and I paid! You are overcharging me.