Billing

<p>In may 2017 i think it was in the 2nd or third week i signed up with Telkom under the company name Mondo. the sign up was for telkom mobile simcard and the router that give 5g a month. R150 was deducted in 24hrs and on the 25th of May R260 was deducted as per my contract per month Telkom will deduct R260.00. I have bern calling telkom several times to resolve the matter of an invoice that i received that an amount of R395.00 will be debited from ny account in june. I called to enquire where this amount comes from no one can give me answers instead i was made to hold for 20 to 30min with no answers in which that holding time is so not normal for contact centre. Then i was told i cannot speak to finance dept as they do not take calls. One more thing that ticked me off was that they can't pick up the debit order payments that were done on the account i was given a case number ********** 8 when i asked about it they said it was resolved with no information, how is that possible? There no answers. If this is the issue am going to experience then can Telkom cancel the contract with immediate effect. its like i signed up for lies. Shoulf Telkom deduct R395 on the 25th of june instead of R260 that i initially signed up for then i am going to cancel and reverse that amount R395.</p>