1 reviews | Active since May 2015
Billing
<p>Telkom sent me an sms saying their billing system is broken, then last week they sent me 4 copies of the same account for February, and today they cut me off. But they still haven't bothered sending me my last 2 months accounts and when I call in I get TOLD i'm being put through to a supivisor, but she just put me on mute and waited for me to give up. She advised that she would put me through to someone called Sophie</p>
Hi VaughanRA,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Hi VaughanRA,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
We would like to assist further, kindly provide us with the account details , affected number and ID number.
Best regards,
We would like to assist further, kindly provide us with the account details , affected number and ID number.
Best regards,
Telkom number: ***
Cell number: ***
ID number: ***
Telkom number: ***
Cell number: ***
ID number: ***
Well it seems that after sending my details, i'm not going to get any more feedback. Telkom, should I take this to mean that you have no interest in resolving your error?
Well it seems that after sending my details, i'm not going to get any more feedback. Telkom, should I take this to mean that you have no interest in resolving your error?