rM
rebone M
1 reviews | Active since Apr 2015
26 Jan 2017, 17:04
billing
<p>Telkom please retutn my money, tht u owe me and stop debiting me.</p>
Helpful (0)
Replies (4)0
Replies (4)
Telkom's replyOfficial
27 Jan 2017, 14:00Hi rmashy
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
Telkom's reply27 Jan 2017, 14:00
Official
Hi rmashy
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
rM
rebone M's updateReviewer Update
27 Jan 2017, 19:44Keagan
I always get this "acknowledgement of my query" responds, but nobody follows up... please look into this, its been over 4 months now..
rM
rebone M's update27 Jan 2017, 19:44
Reviewer Update
Keagan
I always get this "acknowledgement of my query" responds, but nobody follows up... please look into this, its been over 4 months now..
Telkom's replyOfficial
01 Feb 2017, 14:18Thank you for making contact with us.
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number: ***8
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Telkom's reply01 Feb 2017, 14:18
Official
Thank you for making contact with us.
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number: ***8
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
rM
rebone M's updateReviewer Update
05 Feb 2017, 08:59Luana
As i have mentioned earlier that i do get the acknowledge responses but telkom never phones or follow up on the case, i am still waiting to get the feedback.. please get back to me
rM
rebone M's update05 Feb 2017, 08:59
Reviewer Update
Luana
As i have mentioned earlier that i do get the acknowledge responses but telkom never phones or follow up on the case, i am still waiting to get the feedback.. please get back to me