EM
Eslian M

1 reviews | Active since Apr 2016

13 Jan 2017, 16:23

Billing

<p>Please can you sort this out so I can go on with my life. Why put me on itc when you actually owe me? I once read an article that telkom made a few millions on incorrect billing...because people don't complain. I once was one of them. But wrong is wrong, especially since I've been a loyal customer for few years. No one gets back to me. Just log cases and then absolutely Jack. My cell number is ********** 971. Email: **********

0
Replies (3)
Telkom
Telkom's reply16 Jan 2017, 09:07
Official

HI eslian-abishai-murray

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.

Interaction ***

Regards
keagan
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply03 Mar 2017, 15:21
Official

Good day

This is in response of your query, please be advised that we have escalated your query to our Billing team for further assistance , your case number is ***7 and feedback will follow.

Kind regards

Telkom Social media team

^IL

Best regards,

EM
Eslian M's update02 Nov 2017, 09:48
Reviewer Update
Hi Telkom Worst aftersales service. As long as you can take our money, you don't care if you are happy or not