Billing

<p>This seems to be a recurring problem I am experiencing with Telkom. I do not receive any statements either via email or post. Then receive a sms stating that my account is in arrears and then my services is suspended the following day. I have to queries every month and request statements to be sent as I do payments via eft. Once again I find my services suspended, and following another sms am instructed to pay an amount double to the amount intially I am supposedly in arrears with. This is becoming extremely frustrating as I have to do follow ups and no-one at the call centre is of any help what so ever!! </p>