DM
Dimakatso M

1 reviews | Active since Jan 2014

31 Oct 2016, 21:00

Billing

<p>Unhappy client who was promised that my last payment was last month but I am still debited for my contract that expired and that was cancelled after struggling with cancellation</p>

0
Replies (2)
Telkom
Telkom's reply01 Nov 2016, 08:39
Official

Good day

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply02 Nov 2016, 13:27
Official

Hi Dimakatso,

We sincerely apologize for the inconvenience.

Kindly note that this matter has been escalated to the Billing Department and feedback will follow.

Case ***2.

Regards

William

Telkom Social Media Team

Best regards,