1 reviews | Active since Jun 2016
Billing
<p>I've been on so many calls with different Telkom agents who are very rude and clueless. I signed up for an uncapped adsl package for R579. As far as i understand pro-rata, you pay for the days left before your full month billing date. In my case if we working on 30days calender month with my premium being R579 that means im actually paying Telkom R19.30 per day. I took this package on the 22nd of March and already paid +-R1600 but telkom says i still owe them over R1800 and we not even 3 full months with their service. How does this happen?</p>
Hi kmadiba101010
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is:AI***
Regards
Luleka
Telkom Social Media Team
Best regards,
Hi kmadiba101010
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is:AI***
Regards
Luleka
Telkom Social Media Team
Best regards,
