AJ
Abdul J
1 reviews | Active since Jan 2015
04 Apr 2016, 10:13
Billing
I have been holding on for 45 minutes trying to get through to your call centre. I have cancelled my cell-phone contract as it has run it's minimum period, and I have seen millions of complaints from people with the same issue. Last month I was not billed and all of a sudden this month I was billed and deducted from my account an amount of R666.06 *** for???<br> <br> Please contact me on *** to have this resolved. I am also posting this to my social media accounts.
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Telkom's replyOfficial
04 Apr 2016, 11:15Hello Acajoe,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM220039
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM220039
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply04 Apr 2016, 11:15
Official
Hello Acajoe,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM220039
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM220039
Regards
Luleka
Telkom Social Media Team
Best regards,