Billing

I have a problem with my March bill, I'm charged an extra R117. My monthly bill is R279 and it's a fixed contract. I tried chatting to a Telkom agent (Mbali Simelane 03/03/21 @13:30) but I wasn't satisfied with her answers to my query. She said the extra amount is for "Extra Usage", there's a Google service that keeps on debiting my account R3 everytime I access it. 1. My contract with Telkom is fixed. Same amount every month. 2. When I access Google I expect deductions from my data not additions to my monthly debit. 3. I don't expect any company to debit me through Telkom. My contract is with Telkom, not other companies. 4. You allowing other companies to debit your clients through your account shouldn't be the clients problem.

Please fix my statement to what I signed for.