Billing

Hi

I’ve been billed wrong since last year November and I’ve been calling trying to fix this since last year.

My WiFi is forever on and off and every time I have to call Telkom explaining I’ve been billed wrong, some from billing department they normally on it when they notice the problem, except one lady by the name of Nomthandazo Rato she gave me a reference number ***4 reporting to Bulelwa Msima

She was really not willing to help

These are all the references and names of the people I’ve spoke to

Some of them I didn’t get the names, I’ve been doing this for a year and I’m tired

Siyabonga Kubheka ….. billing 46BRK220721

***7

Konke-okuhle Shezi …..billing 103BRK201121 Lans Moodley who didn’t bother to return my call (team leader)

James Frey Open server… he called trying to help

Thembikile Modise ….. billing She didn’t help

Wendy Gxamane Empty promise

Aviwe Lou ***5 Jinata Piet

Amanda Zuma ….. Sales 445005 She confirmed my package is R469 , I’ve been billed wrong it’s a 25up 25down uncapped

Please sort this out I am really really tired

Thanks Z P Mthombeni ***

Sent from my iPhone