BILLING

My name is Dimakatso phone number is *** is have a query with TELKOM service especially their billing process , last month they were suppose to debit my account they didn't . this month they were suppose to debit on the 30. September they didn't when I called today the Agent told me that my account was handed over , but still they didn't debit my account . can TELKOM DEBIT my account because now it looks like they are making a money making scheme with me debiting double on the second month. Account number is *** can Telkom debit the R1623.77 they were suppose to debit yesterday.

Also their customer service team its hard to get hold of them .and its inconvenient , I had a contract with MTN and I never experienced such ****ty service, I so regret taking a contract with TELKOM