cC
cebsile C
1 reviews | Active since Jan 2014
27 Aug 2018, 09:18
Billing
I am so frustrated, I bought R100.00 airtime on Saturday (25/09/2018). Immediately after buying the airtime I received an sms saying ' DEAR VALUED CUSTOMER, WE RECEUVED YOUR RECHARGEREQUEST AND APOLOGIES FOR THE PROCESSING DELAY . YOUR REFERENCE IS MR001HZ344. Even today my recharge request is still being processed.
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Telkom's replyOfficial
28 Aug 2018, 15:17Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Telkom's reply28 Aug 2018, 15:17
Official
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,