billing

Item: Telkom
Rating: 1
Author: Michael K

I was billed for data cause it went over the limit, knowing that i asked it be limited to 1gb. I was assured that it wont exceed the limit by the consultant when i got the contract

Helpful (0)

Replies (1)

Telkom's replyOfficial

11 Jan 2018, 09:33

Hi michael-kriel,

Thank you for sharing this matter with us,

we apologize for the experience you've had to encounter, please note that the spend limit was removed from your account and the changes took effect last month, on both active service numbers.

Regards,

Asithandile

Telkom Social Media Team

Best regards,

Telkom's reply11 Jan 2018, 09:33

Official

Hi michael-kriel,

Thank you for sharing this matter with us,

we apologize for the experience you've had to encounter, please note that the spend limit was removed from your account and the changes took effect last month, on both active service numbers.

Regards,

Asithandile

Telkom Social Media Team

Best regards,

billing

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