BILLING *****

I took out a SIM contract in February 2024 and the latest bill shows that I am charged for subscription that was taken in 2023 (before I took the contract). I did go to their branch to have these subscriptions removed, but there is even more in the latest bill. Also, they activated I had a zero out-of-bundle usage and they suddenly increased it to R500 without my knowledge. I tried calling the call centre for help without any success. When opening their invoice one gets heart palpitations because you are bound to be shocked. Such a nightmare