Billing

Poor Service yet overcharging!

Last month my bill come with an additional R1 330. I went to Telkom to query this. They printed my phone records - showed 112 calls plus a 5 gig. I told them I didn't use those two and I am not even aware two activities.

The agent only said its a technical issue that you were charged extra. I will log a complaint for you. Still today I haven't received any update. Worse its only the 3rd of October my bill it's up again. Telkom is not helping all together. I am being billed on someones activity but Telkom is to proud to see its their technical error.

You call the customer care. It rings without any response. It's frustrating and it shows Telkom doesn't care about its customers.