JM
JEKKIE M
1 reviews | Active since Sept 2012
03 Sept 2015, 17:48
Bil**** for a wrong device
I took a contract for Tab 4, 7Inch for R129 a month. I was shocked to receive a statement which i'm billed R169 a month for Tab 4 10Inch. I contacted a call centre & i got no help. I went to the branch in Centurion & still the same thing happened. I even sent a copy of the Contract and the package taken to Call centre & still no one is helping.<br> <br>
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Replies (1)
Telkom's replyOfficial
03 Sept 2015, 19:34Hello MOKGALAKAJ,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM142145.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM142145.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply03 Sept 2015, 19:34
Official
Hello MOKGALAKAJ,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM142145.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM142145.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,