Billed without service delivery

Exi-Dent Autobody <br> We asked for hosting from Telkom on the 14th September 2015 using the [Email Removed] email, we were then forwarded the order form for VAS services, we faxed the forms as per request on the 21st of September 2015 and again on the 22nd of October 2015 and today is the 09th of November 2015, we still have not gotten a response from Telkom as yet. We went to the Telkom shop in Southgate and we were told to call ***, we did we spoke to three people who could not help us and mostly did not even know what to do. Telkom is billing us for a service which we do not even have. We are a business which is getting set backs from not having emails for almost two months now. <br>