Billed without service

<p>Good day. I am extremely shocked. I app**** for a telkom lookalike line around October 2016 and made several trips to telkom shop at Eastgate mall for follow ups till early January 2017 when one of the lady consultant told me to forget about ever getting the phone. To my surprise I received a bill on the 12th of February stating I have been using the service since the 9th of January and have to pay R1068.00 including installation fee on account ********** 82780 . I spoke to the call centre where I was transferred from one department to the other. I visited their branch again at Eastgate on the 15th where I was told to go to the police as they could not help me in any way</p>