Billed R500 instead of R99 every month

This issue has been unresolved since July 2017, to which Telkom always provide hogwash standard response that is really spiting in the face of customer service.

1. My complain has not been attedended to.

2. Telkom once again debited my account on over R500 instead of R99

3. Telkom has suspended my data line after I have reversed my money, whilst they have not refunded me the over R1000 debited in 2months, still debited R1430 which I reversed at the bank, 4. Went to Telkom shop, called customer service many times, only to be given reference number and get sms that query has been resolved which is a lie.

Is your Social Media Team just for spin doctoring our genuine complaints or resolve them.