Billed more than l was promised to be!! ????

Hi there,<br> <br> I am a new client who recently joined Telkom family on an iPhone contract on the 31st of October 2015 at Green Acres Telkom store. My contract is a smart 100 and then i was called by Fundiswa that I've been accepted and i can come fetch my handset. <br> <br> My problem is now when I receive my bill its R800instead of the R449 and i called one of your Agent and she explained that at the store I should have been informed that it's better for me to come collect Monday or tell me that because I'm taking it in October i will be billed for the whole of October regardless of i took the phone on the last day. <br> <br> I was planning to pay in advance for December but I can't cause I have to pay a surprising amount, but to protect a bad credit record i paid!! I am not happy at all. Yesterday 02/12/2015 I called Fundiswa and she apologises and says she wasn't aware that this was my first contract (***!), but either way sorry won't reduce this amount!<br>