1 reviews | Active since Oct 2012
Billed More than I app**** for
Last month i upgrated my Account but i see i was builled an add on internet Bundle of R495.35 and then again this month of March iam Billed R349, for add on internet bundle which i ddint agree on , then today i receive a message that iam owing R1342.00 and if the money not received my service will be terminated , i called the contact centre and the ladies that i spoke to advise me that this is what telkom does if the client didnt cancel the subscription . i just dont accept the why you work because under your T& C's it is not stated that you guys can add anything you want on my account ..<br> <br> what Borders me is my statement is not showing 30 days or 60 days owing . <br> Analysis<br> 120 days 90 days 60 days 30 days Current Total Due<br> R .00 R .00 R .00 R .00 R 548.00 R 548.00<br> Payments<br> Date Description Amount<br> 29 Feb 16 Payment R 794.55 Cr<br> Total Payments R 794.55 Cr<br> Page<br> <br> Iam really ****ed by this can someone rectify this before you are going to tell me that the system automatically diactivates my service . iam really dissapointed with this service, not even a call to state that my subcriptions will be added you just decide to add ...
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
