JR
Joel R

1 reviews | Active since May 2017

30 May 2017, 08:35

Billed incorrectly by telkom as usual

<p>I took 2x telkoms february deal of the month and have been billed an extra R200 for some fees that was free on the ad, I have complained but no response from telkom. Now I am billed again incorrectly for this month, I am sick and tired of telkoms customer service. I have had accounts with them in the past and the very same thing happened. It looks like Telkom robs their customers all the time as I am not the only one having this issue, their are plenty others having the same problem. If I don't get a response today and my query resolved I will have to take this matter further with legal authorities.</p> <p> </p> <p>Kind Regarda</p>

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Replies (1)
JR
Joel R's update01 Jun 2017, 07:47
Reviewer Update

Hi

Can someone please get back to me. I need my R200 refunded from my first bill, and I need my last bill to be rectified. You'll make contact with me the say I complain, and then it all goes silent.

Kind Regards