JR
Joel R
1 reviews | Active since May 2017
14 Sept 2017, 20:21
Billed incorrectly and still no response
I Have been having problems with telkom billing since I took 2 x contracts with them. I have already posted 2 posts but nothing gets done, so I have taken this matter further to the ombudsman as I have given them more than enough time to resolve the problem and they ignore me. People should know that Telkom is good at this, they bill incorrectly and when its time to resolve the issues they run away amd ignore their clients, sorry Telkom not with this client.
Helpful (0)
Replies (1)0
Replies (1)JR
Joel R's updateReviewer Update
17 Jan 2019, 16:10It is now January 2019 and no one from Telkom ever got back to me, to resolved this issue, but they have been threatening me with legal action and have now handed me over to NuDebt, i have sent them all the proof that telkom has been in breach. They still continue threatening me. i will be getting the Ombudsman involved as they are harassing me everyday now and i even spoke to them and told them what happened. i just got an sms from them stating Notice of impending litigation and that a summons and court order may be served to recover the amount owing by myself???? According to the CPA i was not in breach of the contract, Telkom themselves breached the contract and never got back to me to resolved their issues, now they want to pass the blame onto me. I will take this to the media as well as this is now out of control. The people of South Africa need to know what Telkom is like and how they use debt collectors to Harass people for their Mess ups.
JR
Joel R's update17 Jan 2019, 16:10
Reviewer Update
It is now January 2019 and no one from Telkom ever got back to me, to resolved this issue, but they have been threatening me with legal action and have now handed me over to NuDebt, i have sent them all the proof that telkom has been in breach. They still continue threatening me. i will be getting the Ombudsman involved as they are harassing me everyday now and i even spoke to them and told them what happened. i just got an sms from them stating Notice of impending litigation and that a summons and court order may be served to recover the amount owing by myself???? According to the CPA i was not in breach of the contract, Telkom themselves breached the contract and never got back to me to resolved their issues, now they want to pass the blame onto me. I will take this to the media as well as this is now out of control. The people of South Africa need to know what Telkom is like and how they use debt collectors to Harass people for their Mess ups.