Billed incorrectly

I'm posting this on HelloPeter in the hope that someone from Telkom Mobile would please contact me to help sort out my account which is still incorrect going for 2 months. Telkom does not have a system which work as you cannot send an email or phone someone. Telkom Mobile is changing me incorrectly for a data bundle after I've upgraded in November. The following is all the reference numbers :<br> ***0 on 4 Dec<br> ***3 on 18 Dec<br> ***0<br> SM 182885 on 2 Jan 2016<br> ***5 on 4 Jan<br> Please help me! I can't afford the money to go off again, as Telkom still have not credited the previous money back into my personal account.