HT
Hannelie T

1 reviews | Active since Aug 2017

15 Feb 2018, 16:26

BILLED FOR WRONG ACCOUNT

Telkom is billing my account with another number. When I called to query I was told that this is my number!!!??? Really rude. I went to the branch in Nelspruit to ask what is going op with no results. I lodge a complaint online and received a call to say I must cancel the wrong number I am billed for. Why should I do their work for them??

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Replies (1)
Telkom
Telkom's reply16 Mar 2018, 10:06
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***


We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,