MG
Markus G
1 reviews | Active since Jun 2018
29 Jun 2018, 15:15
Billed for telkom error
My Telkom line was of for a whole month in May, but when my bill came through I still get charged for usage? I phoned Telkom in the beginning of June and they adviced me that it will be sorted with my June Bill, this was however not sorted.Please get back to me ASAP
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Telkom's replyOfficial
10 Jul 2018, 07:06HI markusgreef94
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
Telkom's reply10 Jul 2018, 07:06
Official
HI markusgreef94
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,